Lincoln Square Eyecare Vision Terms & Conditions

Welcome to Lincoln Square Eyecare’s website. By accessing or using our website (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.

Introduction

Lincoln Square Eyecare ("we," "our," or "us") provides comprehensive eye care services. This Site serves as an informational resource, appointment scheduling tool, and communication platform for healthcare-related services. It is not a substitute for medical advice. For healthcare needs, please contact our office directly.


User Rights and Responsibilities

Permitted Use

You may access and use this Site solely for personal, non-commercial purposes, including:

  • Learning about Lincoln Square Eyecare's services.
  • Scheduling appointments.
  • Interacting with our practice regarding healthcare services.

You agree to use the Site in compliance with applicable laws and regulations.

Account Information

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and ensuring that the information you provide is accurate and up to date.

Medical Information Disclaimer

The content on the Site is for informational purposes only. It should not be construed as medical advice. Always consult a licensed healthcare provider for medical advice, diagnosis, or treatment.

Communication Consent

By providing your contact information, you consent to receive communications from Lincoln Square Eyecare, including appointment reminders and updates, via SMS, email, or phone, in compliance with HIPAA and TCR guidelines. You can opt-out of non-essential communications at any time, but essential communications (e.g., appointment reminders) will continue to be sent.


Campaign Registry (TCR) Compliance

Purpose of TCR

Lincoln Square Eyecare uses The Campaign Registry (TCR) to ensure compliance with telecommunications regulations. This framework helps maintain transparency and accountability in our SMS campaigns, ensuring all communications adhere to healthcare-related messaging standards.

Messaging Practices

You will receive messages related to healthcare services, such as appointment reminders and healthcare updates. Standard messaging rates may apply depending on your mobile carrier.

Reporting and Transparency

If you receive a message in error or if it is unrelated to your care, contact us immediately for investigation. Users are encouraged to report suspicious messages.

Opt-Out Procedure

You may opt out of TCR-registered campaigns by replying “STOP” to SMS messages or contacting us directly. Opting out will not affect essential communications related to appointments or medical care.


SMS Terms & Conditions

Messaging Frequency

Depending on your interactions with Lincoln Square Eyecare, you may receive messages related to appointments, reminders, and healthcare updates. You may receive up to 20 messages per month.

Potential Fees

Standard message and data rates may apply depending on your mobile carrier and plan. Lincoln Square Eyecare is not responsible for charges associated with sending or receiving text messages.

Opt-In Method

To receive SMS messages, you must opt-in by [provide clear instructions]. By providing your phone number, you consent to receive communications as outlined in these Terms.

Opt-Out Method

To opt out of future SMS communications, reply “STOP” to any SMS message. For help, reply “HELP” for instructions on how to stop receiving further messages.

Privacy Policy

For details on how we handle your personal information and protect your privacy, please refer to our Privacy Policy. It explains how we collect, use, and safeguard your personal data in accordance with HIPAA and TCR regulations.

Consent Collection

As part of the patient intake process, we collect your consent for SMS communications through the patient intake form (available in both paper and electronic formats). By completing this form, you grant consent for us to communicate with you via SMS, email, or phone regarding your care.


Cookies

Use of Cookies

Lincoln Square Eyecare uses cookies to enhance your experience on our Site, track usage patterns, and improve service offerings.

Types of Cookies Used

Analytics Cookies: Collect data on Site usage for performance and service improvement.

Control Over Cookies

You can manage cookie preferences via your browser settings. However, disabling cookies may impact your Site experience and functionality.


Refund & Cancellation Policies

Service Cancellations

Patients must provide at least 24 hours notice to cancel or reschedule an appointment. Failure to do so may result in a $50.00 fee.

Refund Policy

Refunds are issued only for services not rendered. If a service is provided, it is non-refundable.

How to Request a Refund or Cancellation

To request a cancellation or refund, please contact us directly at (773) 801-3757 or email info@lsqeyecare.com.


Prohibited Activities

You are prohibited from engaging in the following:

  • Illegal activities or using the Site to damage or impair its functionality.
  • Unauthorized access to systems connected to the Site.
  • Violating intellectual property rights.
  • Providing false information, impersonating others, or engaging in fraudulent activities.


Limitation of Liability

No Guarantee of Medical Outcomes

The Site provides general information only, and Lincoln Square Eyecare does not guarantee specific medical outcomes.

Technical Limitations

While we strive for uninterrupted access, Lincoln Square Eyecare is not liable for issues arising from system failures, technical errors, or third-party breaches.

Third-Party Links

We are not responsible for content or privacy practices on third-party websites linked to our Site.


Governing Law

These Terms are governed by the laws of the State of Illinois. Disputes will be resolved exclusively in the state or federal courts in Chicago, Illinois.


Changes to the Terms

We reserve the right to modify these Terms at any time. Updates will be posted with the "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms.


Contact Us

For questions or concerns about these Terms, please contact us:

Lincoln Square Eyecare

2501 W Lawrence Ave, Chicago, IL 60625

Phone: (773) 801-3757

Email: info@lsqeyecare.com